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Volume 2.1

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LOCATION:    5.4 Convenience Feature (CF)   >   14 Diagnosis - Complaint Related Diagnostic Chart


Diagnosis - Complaint Related Diagnostic Chart

Complaint/Problem Possible cause Test step/Remedy 1)
No. 1
Convenience Opening
Central unlocking of windows/sliding/pop-up roof with RCL or electronic vehicle key 2) does not function
Door switches (S17/3, S17/4, S17/5, S17/6)
Left/right front door IR receivers (A26/1, A26/2)
Front driver/passenger-side door control modules (N69/1, N69/2)
Electronic ignition switch control module (N73)
PSE control module (A37)
DM, B&A, Vol. 1.1, section 3.4, 23
23 2.0 - 4.0
No. 2
Convenience Closing
Central locking of windows/sliding/pop-up roof with RCL or electronic vehicle key 2) does not function
Door switches (S17/3, S17/4, S17/5, S17/6)
Left/right front door IR receivers (A26/1, A26/2)
Front driver/passenger-side door control modules (N69/1, N69/2)
Electronic ignition switch control module (N73)
PSE control module (A37)
DM, B&A, Vol. 1.1, section 3.4, 23
23 2.0 - 4.0
No. 3
Safety Opening
Door switches (S17/3, S17/4, S17/5, S17/6)
Left/right front door IR receivers (A26/1, A26/2)
Front driver/passenger-side door control modules (N69/1, N69/2)
Electronic ignition switch control module (N73)
PSE control module (A37)
DM, B&A, Vol. 1.1, section 3.4, 23
23 2.0 - 4.0
No. 4
All windows do not function
Model 208.4 only
Roll Bar control module/power soft top control module (N52)
CAN data bus to N52
N52
DM, B&A, Vol. 3,
section 11.3, 23,

No. 5
Model 208.4 only
Left front power window does not function.
Window not synchronized
Left front power window switch (S21/1) in middle console
Roll Bar control module/Soft top control module (N52)
CAN data bus to N52
Front driver door control module (N69/1)
Left front power window motor (M10/3)
23 5.0
23 6.0
23 8.0
No. 6
Left front power window opening does not function
Left front power window switch (N72s1)
Left front power window motor (M10/3)
Front driver-side door control module (N69/1)
13 28.0
23 5.0
23 5.0
No. 7
Left front power window one-touch opening does not function
Windows not synchronized.
Left front power window switch (N72s1)
Left front power window motor (M10/3)
Front driver-side door control module (N69/1)
Synchronize window,
13 28.0
23 5.0, 6.0, 7.0
23 5.0
No. 8
Left front power window closing does not function.
Left front power window switch (N72s1)
Left front power window motor (M10/3)
Front driver-side door control module (N69/1)
13 28.0
23 5.0
23 5.0
No. 9
Left front power window one-touch closing does not function.
Window not synchronized
Left front power window switch (N72s1)
Left front power window motor (M10/3)
Front driver-side door control module (N69/1)
Synchronize window,
13 28.0
23 5.0, 6.0, 7.0
23 5.0
No. 10
Model 208.4 only
Right front power window does not function.
Window not synchronized
Right front power window switch (S21/2) in middle console
Roll Bar control module/power soft top control module (N52)
CAN data bus to N52
Front passenger-side door control module (N69/2)
Right front power window motor (M10/4)

23 13.0
23 10.0
23 11.0
No. 11
Right front power window opening does not function.
Right front power window switch (N72s2)
Right front power window motor (M10/4)
Front passenger-side door control module (N69/2)
13 30.0
23 10.0
23 11.0
No. 12
Right front power window one-touch opening does not function.
Window not synchronized
Right front power window switch (N72s2)
Right front power window motor (M10/4)
Front passenger-side door control module (N69/2)
Synchronize window,
13 30.0
23 10.0, 11.0, 12.0
23 11.0
No. 13
Right front power window closing does not function
Right front power window switch (N72s2)
Right front power window motor (M10/4)
Front passenger-side door control module (N69/2)
13 30.0
23 10.0
23 10.0
No. 14
Right front power window one-touch closing does not function.
Window not synchronized
Right front power window switch (N72s2)
Right front power window motor (M10/4)
Front passenger-side door control module (N69/2)
Synchronize window,
13 30.0
23 10.0, 11.0, 12.0
23 10.0
No. 15
Model 208.4 only
Left rear power window does not function.
Wiring
Left rear power window switch (N72s3)
Lower control field control module (N72)
Roll Bar control module/power soft top control module (N52)
CAN data bus to N52
Left rear power window motor (M10/5)
13 29.0
23 14.0
N52
DM, B&A, Vol. 3,
section 11.3, 23,
No. 16
Left rear power window opening with switches (N72s3, S21/3) does not function.
Left rear power window switch (N72s3)
Left rear power window switch (S21/3)
Rear driver-side door control module (N69/3)
13 34.0
13 36.0
N69/3
No. 17
Left rear power window opening with switches (N72s3, S21/3) does not function (one-touch opening).
Window not synchronized,
Left rear power window switch (N72s3)
Left rear power window switch (S21/3)
Rear driver-side door control module (N69/3)
Synchronize window,
13 34.0
13 36.0
N69/3
No. 18
Left rear power window closing with switches (N72s3, S21/3) does not function.
Left rear power window switch (N72s3)
Left rear power window switch (S21/3)
Rear driver-side door control module (N69/3)
13 34.0
13 36.0
N69/3
No. 19
Left rear power window closing with switches (N72s3, S21/3) does not function (one-touch closing).
Window not synchronized,
Left rear power window switch (N72s3)
Left rear power window switch (S21/3)
Rear driver-side door control module (N69/3)
Synchronize window,
13 34.0
13 36.0
N69/3
No. 20
Model 208.4 only
Right rear power window does not function
Wiring
Right rear power window switch (N72s4)
Lower control field control module (N72)
Roll Bar control module/power soft top control module (N52)
CAN data bus to N52
Right rear power window motor (M10/6)
13 33.0
23 16.0

DM, B&A, Vol. 3,
section 11.3, 23,

No. 21
Right rear power window opening with switches (N72s4, S21/4) does not function.
Left rear power window switch (N72s4)
Left rear power window switch (S21/4)
Rear driver-side door control module (N69/4)
13 35.0
13 37.0
N69/4
No. 22
Right rear power window opening with switches (N72s4, S21/4) does not function (one-touch opening).
Window not synchronized,
Left rear power window switch (N72s4)
Left rear power window switch (S21/4)
Rear driver-side door control module (N69/4)
Synchronize window,
13 35.0
13 37.0
N69/4
No. 23
Right rear power window closing with switches (N72s4, S21/4) does not function.
Left rear power window switch (N72s4)
Left rear power window switch (S21/4)
Rear driver-side door control module (N69/4)
13 35.0
13 37.0
N69/4
No. 24
Right rear power window closing with switches (N72s4, S21/4) does not function (one-touch closing).
Window not synchronized,
Left rear power window switch (N72s4)
Left rear power window switch (S21/4)
Rear driver-side door control module (N69/4)
Synchronize window,
13 35.0
13 37.0

N69/4
No. 25
Child safety lock-out for left rear or right rear door does not function.
Child safety lock switch (N72s5) 13 38.0
No. 26
Window does not close completely.


Model 208.4 only
Front windows do not close completely
Faulty synchronization. Using the HHT, (control module adaption, synchronization) desynchronize window, and then via window switch close window (to stop) and then hold window switch for more then 1 second.
No. 27
Window goes out of synchronization frequently.
Interrupted voltage supply (circuit 30) for door control module.
Hall sensors
Version coding in electronic ignition switch control module (N73) incorrect.
See HHT-control module adaption,
Synchronization Procedure.
No. 28
Sliding/pop-up roof does not function.
Voltage supply for roof control panel control module (N70). 13 41.0
No. 29
Sliding roof opening does not function.
Sliding/pop-up roof (SR) switch (N70s1)
Sliding/pop-up roof (M12/1) motor
13 43.0
13 44.0
, 46.0, 47.0
No. 30
Sliding roof closing does not function.
Sliding/pop-up roof (SR) switch (N70s1)
Sliding/pop-up roof (M12/1) motor
13 43.0
13 44.0
, 47.0
No. 31
Pop-up roof opening does not function.
Sliding/pop-up roof (SR) switch (N70s1)
Sliding/pop-up roof (M12/1) motor
13 43.0
13 44.0
, 47.0
No. 32
Pop-up roof closing does not function.
Sliding/pop-up roof (SR) switch (N70s1)
Sliding/pop-up roof (M12/1) motor
13 43.0
13 44.0
, 47.0
1) Observe Preparation for Test, see 22.
2) (only )